Privacy Policy

Our privacy policy

Summary for people who are not lawyers:

  • We fully abide by the Data Protection Act.
  • We’ll never share, sell or otherwise leverage your data unless you agree to it
  • The information we collect is necessary for the smooth running of an e-commerce website – don’t worry, we’ll only ask for data that we need.
  • If you have any questions, requests etc just drop us a line and we’ll do our best to help

The full text for people who enjoy reading this sort of thing:

This privacy policy sets out how chukzbook.com uses and protects any information that you give chukzbook.com when you use this website.

chukzbook.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us via the Contact us page.

chukzbook.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and contact information including email address
  • demographic information such as postcode, preferences and interests
  • information about your purchases
  • other information relevant to customer surveys and/or offers

chukzbook.com collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used.

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, and if you’ve opted-in, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or post.
  • We may use the information to customise the website according to your interests.
  • We will use sales data to populate our ‘live sales’ map. This is completely anonymous and is only ever displayed at a country level. No correlation could be made between a specific customer’s purchase and the book displayed on screen and is not dissimilar to other ‘recently sold’ displays on many websites.

Use of your information and your preferences

We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about products and services. Once you have registered to use chukzbook.com Ltd, you will be provided with access to a “My account” page that will allow you to tailor our communications to your preferences.

To change your contact preferences simply click “My Account” at the top of the page and click “My contact preferences”. If you do not want to receive commercial marketing communications from us, please select your choices by using the boxes available on that page. Please note you will still receive transactional emails from us.

We like to hear your views to help us improve our service. From time to time, we may contact you by email to ask your opinions. Again, if you do not want to be contacted for this purpose, please make your choice on the “Contact preferences” page.

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

For e-mail notifications of out of stock titles we will only use your e-mail address for this purpose and not for additional marketing.

Your interactions

If you decide to delete your account/leave chukzbook.com your personal account details will be deleted. Any reviews you have written will not be deleted but default to ‘anonymous’.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.